9amime Privacy Policy — Your Data, Protected

9amime.bet ("9amime", "we", "us") is a trusted online Sports Betting and gaming platform in Bangladesh. We understand how valuable your personal data is — which is why this Privacy Policy clearly explains what information we collect, why we collect it, and how we keep it safe.

This Privacy Policy applies to the 9amime website, mobile application, and all other digital services. By using 9amime, you automatically agree to this policy.

Our Privacy Policy is built to align with international data protection standards. We are committed to complying with all applicable laws and regulations, including Bangladesh's Information and Communication Technology Act.

9amime only collects information that is necessary to provide its services. Details are outlined below:

Beyond the information listed above, 9amime does not collect sensitive data such as religious identity, political opinions, or health information.

9amime collects data in a number of ways. Each method is described in detail below:

• Directly Provided Information: Information you provide when completing the registration form, during KYC verification, when contacting customer support, or when making a payment.
• Automatic Collection: When you use 9amime, your device information, IP address, cookies, and usage patterns are collected automatically.
• From Third Parties: Limited information may be received from payment processors or identity verification services, used solely for verification purposes.

9amime uses your data solely for the following purposes — it is never used for anything beyond these:

• Account Management: To create, manage, and keep your account secure.
• Service Delivery: To ensure the smooth operation of betting, gaming, and payment services.
• Contact: For important updates, transaction confirmations, and customer support.
• Security: To detect and prevent fraud, protect accounts, and ensure cybersecurity.
• Legal Compliance: To comply with applicable laws and regulations, including anti-money laundering laws.
• Service Improvement: To analyze user experience and improve our services.
• Responsible Gaming: To identify problematic gaming behavior and provide the necessary support.

9amime does not sell your personal information. However, in limited circumstances, data may be shared with third parties:

• Payment Processors: Approved payment providers including bKash, Nagad, and Rocket will receive only the information needed to complete transactions — solely for payment processing purposes.
• Identity Verification: As part of the KYC process, limited data may be shared with licensed verification services.
• Legal Obligations: Information may be disclosed in response to a court order or a valid request from a government authority.
• Anti-Money Laundering: Reporting suspicious financial activity to the relevant authorities is a legal obligation.

Outside of the cases listed above, your data is never shared with third parties. 9amime does not sell your information to advertisers or data brokers under any circumstances.

9amime uses cookies to enhance your experience on the website. Cookies are small text files stored in your browser.

• Essential Cookies: Required for login sessions, security tokens, and core functionality. These cannot be disabled.
• Functional Cookies: Used to remember your preferred language and settings. You can disable these, but some features may not work as expected.
• Analytics Cookies: Collects anonymized data to understand how the site is used. These are optional.

You can delete cookies or block new ones at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some 9amime features.

9amime applies industry-leading security measures to protect your data:

• 256-bit SSL Encryption: All data transfers take place through encrypted channels.
• Two-Factor Authentication (2FA): An added layer of security for your account.
• Firewall Protection: An advanced firewall system prevents unauthorized access.
• Regular Security Audits: Third-party experts regularly audit our systems.
• Data Encryption: Stored data is also kept in an encrypted state.
• Access Control: Only authorized personnel are permitted to access the data they need.

9amime does not retain your data longer than necessary. Retention periods by data type are outlined below:

Once the retention period expires, data is securely deleted or anonymized. If any data must be retained longer due to legal obligations, you will be notified.

Under 9amime's Privacy Policy, you are entitled to the following rights:

9amime strictly prohibits services for anyone under 18. We do not knowingly collect or process personal data from minors.

Age verification is mandatory at registration. If we discover that a minor has registered using false information, the account will be immediately suspended and all associated data will be deleted.

9amime reserves the right to update this Privacy Policy as needed. When significant changes are made, we will:

• We will display a clear notice on the website.
• We will send details of any changes to your registered email address.
• We will update the "Last Updated" date at the top of the page.

Continuing to use 9amime after any changes are made will be considered your acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us:

• Email: support@9amime.bet
• Help Center: Help Center Page
• Response Time: Typically within 24–48 hours; up to 30 business days for complex requests.

We take all privacy-related concerns seriously and aim to resolve them promptly. Maintaining your trust is our highest priority.